RE
RedAwning Vacation Rentals
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We are very disappointed
We are very disappointed, initially we had reserved a home with 2 rooms with queen beds. We arrive and they give us something completely different. The room had only 1 bathroom and a bedroom with bunk beds. My parents that are elders were with me and they obviously can’t get into bunk beds. We got ahold of the hotel and reservation staff and nobody cared, each of them said that they could do nothing about the situation. Very unfortunate! You think your going to go and be comfortable on vacation and find yourself not being cared for or helped. I would never recommend someone to stay at Las Palmas!