QD Stores
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Arrived on time but not without issues
I ordered a garden arbour using an advert from our local garden centre, Cherry Lane at Tickhill so was sure my order was with them only to discover when emailed to pick a delivery date that the item was being manufactured elsewhere and then supplied via QD Stores. I wasn't aware when placing the order that QD stores were involved in any way. There was quite a long lead time for delivery after the order had already been placed - delivery was booked for 21st June when order and payment date 21st April. I received an emailed invoice from QD stores about a week prior to delivery date which I thought may be spam as ive already mentioned I had no idea of any involvement witb QD stores. I did a web search on QD Stores and realised my invoice must have been regarding my order as lots of people mentioning garden furniture deliveries. I was horrified to see loads of really bad reviews about them and telling people not to use them. Anyway today is 21st June and my arbour has arrived following lots of informative delivery communication prior to delivery from Shire buildings (the manufacturers) and being able to track the wagon all the way here today. I cannot complain about delivery communication or item being late. The arbour is not as great as it looks on the advert, quite roughly made with imperfections (i know it's wood), screws heads sticking out and has a very slight wobble now its put together. My husband us going to fit an extra stabilising strut to sort the wobble. The Arbour was painted on the advert but arrived without paintwork. To be honest I don't remember whether the advert stated whether it would be painted or not and i'm sure once rubbed down and painted it will look lovely.