Repairparts
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I wish I had seen these reviews AND…
I wish I had seen these reviews AND more carefully reviewed the company website before placing an order. As other reviewers mentioned, the company delayed shipping for almost three weeks after I placed my order for an “in stock” item, while charging my PayPal account immediately. When I had difficulty finding the proper towel bars for the bracketsI had ordered, I realized they do not provide telephone customer service. Sara did respond to my email advising which part might work, but by then I realized what poor customer service they provide and was concerned that I would have another long wait for an over-priced and possibly wrong-sized item. I decided to cut my losses and requested to return the unusable item I ordered. My return request was denied. I hope this review helps others avoid financial loss.