LL
Lloyds Bank Insurance
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Online or no service at all
You can’t open a savings account in the branch. You can’t get through on the phone for 20 minutes plus. You get cut off due to a technical fault. Nobody calls you back even though I was on the brink of depositing a fair sum of money in said new account. I rang back customer services and guess what I was told I would have to wait 20 minutes to speak to anyone. Banks exist because of our money. They don’t want to speak to you and are only interested in online. Anyone would think it was their money we are unable to talk about