Hazelton's Canada
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Do not order from here
Do not order from here. Save yourself the money and the hassle. Please read I full before choosing this company. My birthday just passed on Monday July 27th. My boyfriend ordered this in advance on July 23rd. He selected specific items for me, which involved. 1 balloon 1 potted plant 1 happy birthday teddy bear Fruits Chocolates Wine First of all, it came in a cardboard box, it wasn’t delivered beautifully the way gift baskets are usually delivered. I work for a hospital, and it resembled all the boxes of supplies I order. Had I not checked the boxes right when it came it, I would have just assumed it was something to be put away. Secondly, the Cjxolyes were 100% melted. There was not one solid piece of chocolate. It was 100% watered down. If you shook the bag, it sounded like a drink or something. (Both bass of chocolates were like that) The plastic holding all terms together was torn apart when I opened the box. There was no balloon. They never included a balloon. There was no plant in the plant pot. They just sent me the pot. How on earth do you forget a plant! The fruits were spoiled. The bag they were in was full of condensation. The teddy bear was a plain brown teddy bear, not the one he chose. He had chosen a cute one holding a gift that said happy birthday. We both sent an email to corporate asking for a refund and they got back to his before mine asking for pictures or evidence Of how it arrived which I sent, including a video of everything. Then they responded with a long BS email responding bsically stating that we should have known better than to order perishable items and that a great presentation is not guaranteed and that they substituted whatever they didn’t have. The next day they responded to my email and said the SAME THING. So they have this bullsh*t of an excuse already written down somewhere ready to send to anyone who rightfully deserved a refund. Please do yourself the favor and do not give these people your money. Do not send a friend, family member or loved one anything from here. It was only AFTER we read the reviews that we were horrified that the majority of them were like this one. For anyone who wants to know what my response was, please let me know and I will forward it to you so you can see what we’re dealing with here. (I am pasting my review here because it needs to be “reviewed” for the hazeltons website which it was most probably be denied. They don’t accept bad reviews on their website which is why everyone comes to a third party source to express their experience.)