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There seems to be a lot of issues…
There seems to be a lot of issues lately with the system, but very little feedback from the team as to when this will be fixed. The problems I am having are slowing down my work and adding unnecessary stress to my working day. The service person I deal with, is helpful to a certain degree but this is only communicated on email, so you only get so much response/help - this isnt her fault but needs escalating up the ranks. I have just a month or so ago renewed my contract for another 12 months, and I am beginning to wish I hadn't. This just isnt good enough. I am paying a lot of money per month for a service I am not really getting.