Ozzi Home
View company profile →
Very poor experience
Very poor experience! My mother bought 3 and ended up having 5 delivered and bring charged for them plus a yearly extended warranty?! Very expensive for cheaply made unsafe heaters. The heaters are faulty and fall out of the socket all the time, and now I read they are banned in the UK for being unsafe? We have tried to return them but they are not responding to emails. Avoid at all costs! EDIT: I haven't received any message from trust pilot. EDIT 2: still no response from the seller here. They reported this post for being offensively derogatory but it passed review by TrustPilot (thankyou!) Please don't buy this product. The answers they provide here are obviously just delay tactics. EDIT 3: Ozzi Home have offered a 50% refund with no return of items or a 100% refund with returns. We opted for the 50% to avoid the hassle of returning 6(!) heaters. I'm upgrading to 2 stars due to this. I recommend buying from this company with caution.