Courtney Le

Courtney Le

Member since Invalid Date
1
Review
3.0
3 out of 5 stars
Average rating

Reviews by Courtney Le

AL

Allergy Test

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3 out of 5 stars

Awful customer service

I received the test but quickly realized that the ferritin only read to 30. I wanted something that read higher than 30 as optimal ferritin is at least 100. I contacted through live chat about returning and was told to email instead. I did that with all of my info and requested a return. I have done so now 3 times and still have not gotten a response about the return. Edit to add: customer service did finally reach out again. Still have not gotten instructions on return but glad to finally get a response. Edit again: still waiting on instructions to return 3 days later. Edit again: thanks for getting back to me about the return. I’ll be returning asap