Kate Hallett

Kate Hallett

Member since Invalid Date
1
Review
3.0
3 out of 5 stars
Average rating

Reviews by Kate Hallett

OZ

Ozzi Home

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3 out of 5 stars

Avoid Ozzi Home.

I was extremely unhappy with this company. Their website was so confusing that I was conned into ordering 6 products rather than the single one that I wanted. I realised this almost immediately and sent an email but apparently it was “too late” as the items had apparently been shipped already, 10 minutes after ordering! A month later they took another payment from my bank which luckily the bank helped me retrieve. I have received my items but now have to ship them back to China. I very much doubt I will receive a refund that makes the effort worthwhile. UPDATE: The company contacted me by email, offering a full refund. The money HAS been refunded, therefore I am adding 2 stars to my review which seems fair to me. They were also very polite and did act promptly.