Tomato Energy
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Avoid or cancel. Unable to perform switch.
I have today decided to cancel my switch to Tomato Energy a whole month after I was supposed to switch to them. My switch date was 14th March and I did not receive any emails from them regarding delays or a new start date. In fact I received no communication at all from them. I had to call them three times to get updates with a different excuse each time. On one occasion I spoke to Pargat who at the end of the call was desperate for a 5 star review (Possibly to bury the many 1 star reviews). After reading today's news about the £3million debt and banning of new customers by Ofgem I decided enough was enough and have cancelled everything with Tomato. I recommend avoiding this company and do not believe it will last beyond this year. I've also noticed their fuel mix has a worrying fossil fuel mix mostly made of Gas and Coal, and only 0.2% is renewable. This would be a hinderence to achieving net zero in the UK