Buckie Hadipour - unprofessional rude human.
Buckie Hadipour - arrogant, rude, unprofessional human. We spoke to Buckie on the telephone to clarify the request for some docs. Buckie instantly jumped down our throat, raising his voice, being rude, close to shouting at us, kept over speaking when I was speaking, very sarcastic as well. I mentioned about leaving a poor review due to his behaviour, response from Buckie " That is absolutely fine" in his sarcastic tone. Buckie also said, we can go elsewhere if we are not happy. We were simply questioning why the docs were needed, but instantly Buckie jumped down my throat, rather than explain the process kindly and professionally to us. Furthermore Buckie kept quoting all these " rules " and "policies" but was unable to provide me a copy of them, he said " I cannot find the policies". After speaking with Miles, ( Buckie advised Miles rejected all our docs which was not the case from speaking with Miles) Miles clarified my points and was professional and well mannered, we cleared up the confusions and the particular docs Buckie requested was not a requirement. I'm glad your calls are recorded as I suggest a senior director plays back the calls to hear how unprofessional Buckie was. Jasmine has been a star, very efficient and professional. Fast response on email, happy to speak on the phone and explain any questions I had. Jasmine had apologised to me for what happened with Buckie. In my opinion, Jasmine should be promoted to Buckie's job, as dealing with Buckie was shocking! Thank you also to Macy who has helped us. I requested a note to be put on file to not communicate with Buckie. This has been a stressful process for us waiting for 2 years to move to our new home, and the fact I am pregnant also doesn't help with Stress. I also told Buckie I am pregnant and I dont need this stress, but again he did not care. I really hope formal action is taken, Buckie needs to be invited to a disciplinary.