TU
TurnKey Vacation Rentals
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Lack of Response from Turnkey
We experience quite a few issues during our stay in Big Bear, CA using a Turnkey property. I communicated all of these concerns to the staff throughout our stay. I was informed by Austin, who was handling our concerns, that we would be compensated since we were not able to use many of the house amenities which is why we booked that specific location. Even after contacting them again after our rental was completed, no one has responded to our concerns or lack of compensation.