PA
Paisley Freight
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Late collection, no communication, late delivery, unacceptable.
My shipment of 4 alloy wheels was not collected on the day arranged (Monday). They finally collected on Tuesday lunchtime. The delivery did not then happen until the Wednesday. I had paid for the delivery to take place on the Tuesday. No apology, no offer of compensation, no communication to me at all to let me know collection would be late. Turns out they subcontracted to another company. My buyer very unhappy as his wife had stayed home all day on Tuesday. I asked Paisley Freight to contact my buyer to explain the situation and apologise but they did nothing.