Bord Gáis Energy
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Horrendous!! 365 contract can be changed after you sign the contract!!!
Horrendous - I signed up to the Boiler 365 contract in good faith. Bolier was serviced and then ten days later I got a Bord Gais letter saying my contract had been changed as requested by me!!! They put me in to the €10 per month - one service only No other support - and did not explain why!! They said the boiler (one tear old) was not up to the 365 terms. They also said "In the Small print it says we can change the terms at the discretion of the gas service engineer." I asked why was that not explained before during the visit or after and was ignorantly told 'That is in our small print - you should have read that." You sign up for a service in good faith - then get the terms changed and are told there is nothing you can do about it. BEWARE OF THIS STAY AWAY!!!!