Riviera Travel
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I have had a dreadful and stressful experience
I have had a dreadful and stressful experience trying to book a cruise with Riviera Travel. The member of staff I was given to deal with the booking was simply incapable of understanding or taking in any of my booking requirements. From the start I was given confirmation for the wrong number of cabins, the wrong river, a very ambiguous quotation on which cruise had been chosen and total confusion on the mobility requirements of one of our passengers. The same member of staff was also very arrogant and very rude. I therefore will find a different company to book with next time and would advise others to do the same.