KV

Karthik Vantakala

1Reviews
1.0
1 out of 5 stars

Reviews by Karthik Vantakala

1 out of 5 stars

Huge issues with delivery

Huge issues with delivery 1) original delivery date was for Dec 2nd. Got no notification about delivery, when I called in they mentioned there was a system issue and delivery could not be made. Scheduled it for next day 2) Dec 3rd, got no notification again...I called in they said delivery could not be made again! Now scheduled for Dec 9th 3) On Dec 9th, I received a text at 6:44 AM that the delivery would be at my new home in 30 min. I don't live at the location and it takes me an hour to get there. I can't get to location with very little notice. Delivery could not be made. Early morning is not the issue, but I need at least 1 hour notice to get to the property, I was told this was not possible. I'm very dissatisfied with the customer service after the company dropped the ball on 2 delivery dates and can't give at least an hour notice before delivery... My invoice number is: SI06992503