Motus Medical
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Avoid for children's wheelchairs
I have a 6 year old daughter who uses a wheelchair. The NHS wheelchair does not provide a wheelchair that she can get around easily in. The waiting list to get reviewed is a year +, where we live and the admin of sorting it is a headache. We decided to go private to buy one to give her more freedom. It cost us £4000, which we asked our wider family to help pay for. A year later, the brakes were loose. We had a service, it cost a significant sum. A week or two later the brakes broke. We were told it was not covered by the manufacturer's warranty and it took months to sort and get an engineer out. When the engineer came he said the damage was more extensive than originally thought and I needed more equipment changes. I was then issued a £500 bill and my wheelchair is still broken. We are simply a family that is trying to give our daughter the best chance in life as all parents do. We are not made of money and these bills are significant. If you are looking to buy a wheelchair for your child, I would stay well clear as the upkeep is expensive and the warranty accounts for nothing given children will be children and of course things will break. Try other providers and look around more.