My Cruises
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My Cruises are not helpful
My Cruises are not at all helpful. Cruise booking ref MYC 45315 and MYC 45316. Wanted a hassle free holiday and got the opposite. Booked and paid for 4 people. My wife, our girls and me. They gave us cruise cabins on different levels. I could no book tours for all of us as they were on different booking numbers. There was no transfers organised. Other companies include this. The last stop was supposed to be Venice. Instead the ship stopped in Trieste, 3 hours away and we had to make our own way to Venice. Not the stress free experience we were looking for. On reading the reply from My Cruises, I paid for a package yet did not receive transfers which were never mentioned by My Cruises. When you pay for a package deal, should the basics not be included?