RedAwning Vacation Rentals
View company profile →
Poor communication
I just received another notice from your company that my reservation hasn't been confirmed. Please see my email to your company this morning regarding previous similar e-mails and Red Awning's response. Very poor communication going on here. We are arriving on Monday night - hope all is well. Thanks John Ross My email to you this morning On Sun, Mar 3 at 5:29 AM , J R wrote: Confirmation #4115053048 Is there a problem with this reservation? I have received confirmation emails and now ACTION REQUIRED emails??? Full Payment has been charged to my Credit card. What is going on. Very confusing. Thanks, John Ross Response Hello John, We are sorry to hear about that. Upon further checking, we can assure you that your reservation has been paid in full and is good to go. Please disregard the email you have been receiving. Should we be of further assistance, feel free to reach out to us. Kind regards, Kaysa RedAwning Guest Services Department