V4 Consumer
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Excellent customer service
I was worried about changing my broadband provider as I’m a bit of a technophobe but the offer V4 were offering me made me decide to switch. I was delighted to have the help of Ayushmita Ghosh from V4. Her friendly approachable manner made me feel very comfortable and more confident in the technical side of things. Ayushmita explained everything to me and she followed up on her promises to check up on me and to help me through the process. Her patience was admirable and I felt like a valued customer. I’ve been in the customer service industry for over forty years and I must say it’s been a while since I’ve felt like that. So thankyou Ayushmita and thankyou V4. I will be changing my mobile to V4 when my current contract ends. Not solely for the much better deal I would be getting but mainly because I feel that I have found a company that truly does care about the customer.