Bord Gáis Energy
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Hi there I'm just wondering if anyone…
Hi there I'm just wondering if anyone elce has been treated as badly as I have been by bord gais. I had a representative of bord gais call to my door 10 months ago and talk me in to signing over my gas and electricity accounts to them. I did so as I was offered a 21% discount on my electricity and 14 % discount on my gas I signed a 12 month contract with them. The representative wrote on the top of my contract to ring him in ten months to receive a further discount and a free hive worth 299 euro. I rang both numbers the man wrote on my contract to be told they aren't reachable so I rang bord gais and explained the situation. I was then told I have to sign a 24 month contract to receive the hive and I would no longer be receiving the discounts I have it would be reduced to 7%. I explained to the man I was talking to I have it in writing I was to receive a further discount and a free hive and it said nothing about me loosing the discounts I already had as the representative told me I would receive a further reduction for staying with bord gais as he had already give extra discounts to all his customers when they were ten months with the company. So from what I am understanding they are refusing to honor there contract this is no way to do business or keep customers I am sorry I changed my provider in the first place. Has anyone elce had this problem with Ord gais I would be interested to know as I'm not going to let this go they are breaking there Contract.