Intrepid Travel
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"Unrecoverable"Costs
DON'T BOOK with Intrepid Travel. As everyone has stated, they claim "unrecoverable costs" that cannot be itemized. I booked with Intrepid, thinking that they were a leader in ethical tourism. When in fact, they are complete con artists and frauds. When you call customer service, they claim NOBODY can talk to you about a refund, only about future bookings. They put you on hold until you fall asleep. They also claim that they need your account and routing number to your bank, instead of issuing a direct refund to your credit card. Intrepid Travel cancelled all of their trips, and are forcing consumers to pay for their overhead. I hope they don't survive COVID because they don't deserve to. I made a complaint to BBB which I suggest everyone to do to build up a case against them, and I also signed up for every single law firm that was mentioned on this website. DON'T just sit there and take it. MAKE a complaint and report this scam to BBB: bbb . org .