Enact Conveyancing
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Beware of their quotes and pricing
Beware of their quotes and pricing. We started with a telephone conversation quoting a price that included the fact that a mortgage would need to be paid off which was an additional fee. When the official quote arrived the quote did not include the extra fee and so this had been added. We were sent subsequent information showing that a random fee had been added to the costs. We questioned this and it was removed but we had no explanation or apology afterwards. On 20th January we agreed a completion date of 31st January. On 28th January we exchanged contracts (why the 8 day delay?) and we're informed that an additional £100 would be payable because there were fewer than 5 days between exchange and completion. Impersonal and passive service from the company's representative Courtney.