New York Life Insurance Company
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This company does not deserve one star.
This company does not deserve one star. I applied for STD back on 11/07/2023. It is now 01/25/2024 and I have not received my payment. They went back and forth for months with my doctor for paper work. I’ve only spoke with my case manager one time and that was when I filled. From then on, she’s (Mekinzie) is never available. They will not give you last names, is way what the representative said. I call everyday and get the same thing, “I put in a request for your case manager to call you back,” and I never get a call back. They are working on it. You can’t even well because of the added stress they cause. I have disconnection notices for non payment of my utilities and this is ridiculous. I was approved and they owe me back pay from 11/2023 and I have not received one payment. I’m beyond frustrated and something really needs to be done about how they handle things.