cruises.com
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Never given our $75 ship board credit
We were never given our $75 ship board credit for booking with them. I booked 3 rooms which meant we were due a total of $225 on our credit cards. The cruise line itself knew nothing about this and told us to contact Cruises.com. You are put on hold for a long time. When someone answers you are put on hold again while that person supposedly looks into it and comes back to the phone and says "Are you still there? I'm still looking into it." Then you are told a case will be filed with the cruise company. The cruise company calls and says the case does not contain anything about credit card shipboard credit and to call cruises.com. They just want to take your money, can't answer any questions, don't tell you what's included in your ticket. BOOK DIRECTLY WITH THE CRUISE LINE!