Blanked Because I Complained
I purchased AC Pro from Halfords with an advertisement that it can 'repair' 2-3 average vehicles. There was a lot of data, much arguable, but it did not give a 'quantity' of refrigerant provided. Pages of data, volumes of capacities on 'average' cars, but no quantity on the AC Pro. Once I received the item, it was very clearly marked 508g(e), about 3/4 of the amount I need to fill my vehicle. I would not have paid anywhere near the £80+ for that volume under any circumstance, it is 24.5 times the going rate at COSCO for the same refrigerant in bulk. There is something to be said about the convenience of a simple pressurized can of ez use refrigerant, but the system also needs a supply line and fitting, so almost £100 to still be short of needed supply. AC Pro very clearly marks their product with weight, and instructions to not use it for a system that has no current pressure... but Halfords misrepresents the product in a purposefully misleading manner. Yes, 2-3 repairs would have been close to the value looked for; and, with great review, I found that the product could, in theory, 'top up' three healthy systems - so can 3x £10 canisters sold all day long on the internet. At this point, I could drive to a local halfords and return the item, in theory, but I bought online as I don't actually drive due to medications for an injury. So, I utilized the online complaint centre and returned the item to the authorized return centre, at an expense of yet £6.08 more. The product has been returned, I have a nice Everi confirmation with a picture of the shipped box (original box sent to me) on the receiver's desk, but I have had no contact from Halfords on the item, even though assured that my complaint is escalated. So, because I complained about false advertising and misrepresentation, along with the charging of 24.5 times the commercial rate of the product, I have been fobbed off to no end. My complaint was more than one week ago and not even a call back. The item was returned almost one week ago, and not even acknowledgement. Now, I am out two weeks time, £90+, frustrated, and I have no refrigerant for my repair.