Justin from the High Wycombe branch was…
Justin from the High Wycombe branch was exceptional in resolved an issue for me. My order had been messed up and I was struggling to find any answers. Justin went above and beyond in trying to resolve the issue, even remembering to follow up the issue a few data later. What could have been a really poor experience was handled so well in order to rectify - and the manager at the end was exemplary in proactively offering a good will gesture. Perfect example of how a bad situation can still be turned around.