Courier Exchange
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My opinion on CX
CX is ok for jobs up to 30 miles away collecting, once delivered after 2 pm it very difficult to find another job. The sales team told me that they credit check all companies before they are allowed to join the platform, but there are still bad payers. If you stick to the large freight companies you will be paid. But a lot of the small freight companies and solo drivers selling excess work hardly pay on time. If no payment is received use a factoring company or go to their house and demand payment. Customer service is very generic, they don't really read the emails sent. And send copy and paste replies. With regards to the solo driver joining fee, it is really not worth paying. Freight companies only go with the cheapest quote, and a lot of companies that sign drivers on for a commission agreement only do jobs for £1 a mile (LWB) leaving the driver with 80p per mile. With hinde sight I would stear clear of CX. Freight companies don't care if they undercut the market, and put drivers out of business.