TU
TurnKey Vacation Rentals
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Not so happy anniversary to us.
We had scheduled an anniversary trip for my husband and I for the last weekend of September/first weekend of October. My mother suddenly fell ill with Covid Pneumonia and was placed on a ventilator. We tried to explain this to the company and were told basically we have no option other than lose our money. We asked to move the vacation days and they said only within 30 days of the rental- which were all booked already. So now we are out $600 because of an unforeseen SERIOUS medical issue. Nice customer service *SARCASM* we didn’t even ask for a refund. Just to postpone our trip. We will not be doing business here again and will tell everyone else we know not to either.