DriveTime Car Sales
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We bought a car Saturday the 12th
We bought a car Saturday the 12th. We drove it from Phoenix to Yuma and we noticed exterior is not straight and the wheels are not straight. We called the dealership dealership so rock their warranty company in Silver rock has denied to clean. The car needs a new valve cover gasket, which is leaking and they’re saying it’s seeping and they would only pay if it’s leaking. It’s a four-wheel-drive vehicle has four different tire design on it and try patterns according to the book for tire should be the same. One of the tire has a big old chunk taken out of it and again their warranty company says that’s not a failure every time you break the carpool seats so they told him to cut the rotors but not replace the brake I don’t understand what this adjuster is thinking upon doing more research to replace the four tires to do the valve cover gasket and replace the brake pads would be only an additional $1160. They told me to return the car but they don’t understand what cost them more than $1160 if I return the car because they don’t have another car that we want tried talking to drivetime who is the parent company of Silver rock and their customer service is horrible dealership is great but no one will meet me on a concession for this