Mint Mobile
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great price but at what cost
UPDATE 6/21/2025: i contacted Mint Mobile per their request and was told "unfortunately you did not terminate your service within our perimeters, so no refund available." i reduced their stars. 6/18/2025:Something I did not realize about Mint Mobile. If you have a phone problem and need to get a temporary phone, they will not help you keep your account. I paid for a full year in December, and my phone died in June. So, I got a phone from somewhere to keep in communication with friends. The new phone is a different carrier, so to keep my phone number that I’ve had for 20+ years, I had to contact Mint Mobile to have them allow me to transfer it to my new phone. They said they had to terminate my account with no refund of the 1/2 year left, and that if I went back to them, I’d have to start a new account and that the money I had already paid would NOT be used toward that new account. The only refund you get is if you cancel with them within SEVEN days of signing up. I asked why they couldn’t put my account on “hold” until I got a new phone, and they said that it was not something they did. I will probably go back to them since they have the lowest carrier rates but not because I think they deserve it – my wallet deserves it. I live on Social Security so every penny counts. The plan I had was the best for me, but losing 1/2 of that payment really hurts.