Wessex Internet
View company profile →
Shocking company. Postcode lottery on service!
Shocking company! Reading reviews I honestly think it’s a postcode lottery with them! They have been my internet provider for over a year and a half and constant issues. You report it and it takes ages for them to come back to you then nothing happens! One time they only responded when I put their speed tests on review sites. Constantly tell me they are working on the local mast (don’t know why it takes over a year to fix) and if it improves it only lasts a week before it’s rubbish again! Drops out at least 5-10 times a day and when working from home on video calls etc this is useless. I rely on streaming TV and it can’t even do this! They have still got my postcode area advertised on their website and charge for 50mb broadband even though they have admitted on the phone to me those speeds are not achievable in my village! Surely that’s fraud??? Normally if I get over 10mb constantly that’s a surprise. Complete waste of a company that takes advantage of little competition in our area!