Leonardo Hotels
View company profile →
Birthday stay
We stayed at leanardo St. Paul’s for 1night on March 4 For my birthday. First impressions was lovely staff were helpful and friendly Nice welcome drink on arrival It was just a shame there were a few niggle issues that because we only stayed 1 day we didn’t complain as well as the staff were lovely But the room we had 226 nice room but needs freshening up scuff marks on wall under tv Coffee machine didn’t work extractor fan didn’t work And shower screen over bath really needs to be longer as floor gets soaked every time These were minor issues but bed was lovely and comfortable and room was quite Breakfast was nice but had an issue we were told to wait and taken to our table which was in a nice position and told if we wanted omelette to just tell are table number which was great . We both went to get coffee on are return a ladie was sitting at our table we explained it was our table however she said it was hers we complained to a waitress and was told nothing she could do , a sorry and I’ll find you another table would have been nice How ever this was a single experience and all other staff were more than helpful Breakfast food self service but nice We also used the pool very nice hot tub good but shame steam room was not working at all and had holes in ceiling where lights were missing After a night out we had drinks at rooftop bar again staff lovely and view fantastic Over all had a nice time and would stay again but we were paying good money for 1 night and wanted everything to be perfect