Ken Ume

Ken Ume

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1 out of 5 stars
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Reviews by Ken Ume

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Xara

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1 out of 5 stars

Awful customer service. Confusion in every direction

Awful. The company is confused and dysfunctional. I've been buying their graphic design software for some years and recently they have split the company into 2 parts. Neither acknowledges the other exists and they sell similarly named products. I receive a blizzard of promotional spam on a regular basis from both brands. I've already lost money to the Cloud arm when an "upgrade" offer went wrong and a refund was refused. Now it's less clear what you're paying for than ever. My advice look elsewhere for good customer service and transparency.