Matt

Matt

Member since Invalid Date
1
Review
5.0
5 out of 5 stars
Average rating

Reviews by Matt

WE

Wessex Water

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5 out of 5 stars

When they listened there was action / All talk and no action

Update: I have changed this from 1 star to 5 stars. Credit where credit is due Wessex Water rang me and when they fully understood the circumstances offered to repair the leak. Actually getting Wessex Water to fulfil on their promises is a nightmare. I was told they would repair and given an incident number and a link to follow to see how the repair is progressing. After a month of no updates I though I had better ring customer services. Now I am being told it is not their problem and I have to deal with it myself. I have explained the reasons why this isn't possible, I would have thought under the circumstances a company of this stature would show a little more compassion. Citizens advice have told me to contact the Consumer Council for Water maybe this will help.