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It’s cheap and it shows
It’s cheap and it shows. Firstly as an MVNO on the EE network you are guaranteed the best quality reception in the UK. However, on every level from account management, services provisioning to call connection times it’s a low, barely acceptable standard. I’ve recently moved three accounts into THM. cant see one of them in my account, I regularly have to reprocess payments, or call CS to get things working. Cheap, but not cheerful.