NA
National Car-rentals
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Pure rip off company
Pure rip off company. Hired a car in Port Hardy Canada and told that only CDW option for UK drivers had excess of C$500. At end of hire agent ‘found a chip on windscreen’, not noticed by us it was so small. In UK would have been done free but I was told that ‘the policy’ was to replace screen and I would have to pay for it. Asked for copy of this policy and complaints procedure - neither provided. Just received invoice for cost, it states that it took 3 1/2 hours to replace to screen and cost of course was said to be above C$500.