Routes Car Rental
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The price is NOT the price
The online price is a bait and switch. Also, the currency exchange rate this company uses is 15% higher than any other merchant we dealt with in San Jose Del Cabo. I reserved the car for $4/day for seven days. When I arrived they said I needed to purchase "protection", which is their terminology for car insurance. The protection price was quoted in US dollars at $40/day. This is obviously ten times the daily rental rate of the car. The bigger issue came in when they converted the $40/day from dollars to pesos. The rate (after three different taxes and fees were applied) quickly became nearly $60/day. When I asked to pay in US dollars they alleged they were not able to charge my card in dollars since I was in Mexico (my VISA company would have then used the standard daily conversion rate). They were not being honest when they said this could only charge my card in pesos. 100's of other merchants in Mexico are able to charge in USD. The conversion rate they pulled out of thin air jacked the price up another $7/day. My $28 car (which was in rough shape) ended up being a $439 car. They also insisted I could only use premium gas in the car. Given this was not a high end car by any means, I think this was false, but I did it just in case (more extra dollars).