Darwin Homes Property Management
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I gave the key of my house for Darwin…
UPDATE 2: I AM STILL TRYING TO GET OUT OF THE FINANCIAL HOLE DARWIN PUT ME IN. AFTER SPENDING MORE THAN 15K, I STILL HAVE TO CHANGE THE AC UNIT THE TENANTS BROKE (LEFT IT TO RUN WITHOUT A FILTER), PAINT THE ENTIRE PLACE (STILL REEKS OF DOG POOP - IMAGINE SLEEPING IN A HOUSE LIKE THAT), DO A PARTIAL DESTRUCTION OF THE GARAGE TO REMOVE THE DOG FECES / URINE THAT GOT ONTO THE WALLS... DARWIN DOESN'T CARE. Update: 1 Darwin responded to this review but the email they asked me to get in touch with them doesn't work. What a joke. To Darwin: you know exactly what happened. If you have a solution then call me. If not, please... let's save our time and do what you need to do to fix this problem. Please go to google reviews of Darwin to look at the pictures I am talking about in this review. Pictures do more justice than words... but the stench I am living in in my own house is more than justice but horror everyday of my life... Read on and learn. I gave the key of my house for Darwin to manage as a rental property. Two years later I got back to my house in what can only described as a nightmare. The house was destroyed beyond recognition. It took me months to bring it to a level where a person can live in the house but still has a ton of renovations that need to be done thanks to the poor management of Darwin homes. When I asked them why they didn't report of any damage in the house, they said it was good when they visited it but anyone can see the damage isn't done in a day or two but slowly deteriorated over time. The tenants were raising dogs in the house and the living room, the kitchen, the garage was all full of dog feces a cleaning company said part of the house has to be demolished for the stench to go away. The carpet around the house was all full of dog poop and urine and the smell can only be described as something from a horror movie. Darwin sent me the list of damages that need to be repaired and was over 16,000. Imagine this is a house that they took over to manage and make sure it remains in good condition. But what I got isn't something I would wish for anyone, thus my review here. To make matters worse, after the tenants left Darwin refused to secure the house and was left open for weeks. Finally they put a fake key lock at the front and left the back open. When I asked them if they can please secure it, they said they don't have the key and they don't have anyone who can do it I have to pay to change the key. So please be warned. These are some of the pictures / videos of the state of the house I got after Darwin's hand was placed on it. Darwin said it isn't their responsibility because they are not insurance agents and they capped the responsibility to 10,000 which I received (30% of it went to lawyers). Now I still have to get the management fee they agreed to refund since the tenants left but my emails are getting ignored and no one is responding to my request. Even after all this - I still have to change the fridge, the stove, the dishwasher, the AC, the carpet, paint the house, the walls damaged (punched holes), the ceiling with water damage about to collapse... all under the watchful eyes of Darwin but did nothing about it. Then asked if the tenant who signed for the rent would be responsible for the damages. They said someone called them and told them the tenant has passed away. Dead. Gone. I asked for the information of the tenant but they wouldn't give it to me. I don't know if they are going to send her the bills for all the damages or not but no one is talking to me at Darwin so it looks like she was a lucky tenant who left without taking any responsibility for the damages. When I rent a house or an apartment, I have to pay for every single dent or scratch let alone 16K damage, but no Darwin doesn't seem to take this seriously. Even more depressing is all the mails that were coming to the house were not even for the tenant who signed the lease. It was multiple people who lived there, had cable under the names and so on and so forth. I asked if the tenant had signed the lease and they have seen her at the house and they said everything was done electronically so they don't know. This is Darwin in a nut shell. I wanted to share the pictures of the damages but I can't share a link so I will try to speak with Trustpilot if there is a way I can make it available for people to see. You will see the maggot filled fridge, the flies in the house, the warms crawling around the kitchen and the garage... scary stuff. Stay AWAY.