RIGHTIO
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Totally untrustworthy outfit
Totally untrustworthy outfit. I strongly advise you to not let these people past your front door particularly if you are elderly or vulnerable. Their modus operandi is to get you to sign up to there ‘Care club’ which is meant to guarantee you a boiler service and a discount on any other work. Do not be fooled ! Having torn up my floor boards I was told that there were leaks under the shower unit of a newly installed bathroom which was affecting pressure in the boiler. I would need to get this fixed before the service could be done. This would involve tearing up the new floor and shower unit at a cost of several thousand pounds. Pictures were taken of what was purported to be a leaking pipe. I paid £477.84 for this dubious privilege. The pipe was an old electrical pipe that never carried water and both my builder and the heating and plumbing firm that originally installed my boiler confirmed this having called them both out at my expense. They also told me that there was no damp or any leaks. I cancelled the standing order for the ‘care club’ as a result having established that Rightio were not to be trusted,I am now being threatened with legal action unless I pay for the rest of the year‘s balance on the care club fees. Despite a phone call and emails the threats continue.