Abbey House Veterinary Hospital
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Awful service
We took our beloved dog to Abbey House in Morley to be put to sleep as he was 17 and in poor health. This was already an extremely difficult time for me and my family which in turn was made more difficult when we had to wait 2 hours past our original appointment time. We asked numerous times about wait times and was told repeatedly that we wouldn’t be waiting longer than 30 minutes (which we was). I completely understand that veterinary services are busy however there was only 2 other people in the waiting area and 2 hours late is a joke when the situation was already hard enough. To make matters worse, this evening I went to collect our dogs ashes from the vets and the receptionist couldn’t locate them. This was a result of them spelling his name wrong on the box! This is something for me and my family to keep to remember our dog and this has upset us all massively. Baring in mind this was also 400 pound and they couldn’t even spell his name correctly (when they had this information so had no reason for it to be misspelt). To say we are disappointed with the service we have received is an understatement. I would not recommend this vets to anyone.