Moaaz

Extremely Disappointed with CarGiant

Very Disappointed – Poor Service and Zero Accountability

I had an extremely frustrating experience with this service center regarding my car’s AC. Initially, I was told that the issue could be resolved with a simple re-gassing. I went ahead with it, trusting their diagnostics. Unfortunately, the AC stopped working again after just one month – clearly indicating that the original issue was misdiagnosed. I returned for a recheck, expecting better service the second time. However, after waiting over four hours, I was told that they hadn’t even started looking at the car. No updates, no apologies, and absolutely no sense of urgency or professionalism. This shows a complete lack of honesty, customer care, and technical competence. I wasted both time and money due to their poor diagnostics and unreliable support. I would not recommend this place to anyone looking for trustworthy car service.