Princess Cruises
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Have just tried to book 10th cruise on…
Have just tried to book 10th cruise on line. Wanted accessible window cabin, none available but we have upgraded you to accessible balcony at same price, until you agree to terms & the price has increased by $947.00. Always had a Consultant who would take over any cruise I booked on line & they were in Australia. Any phone number you call these days you are sent offshore & they just don't seem to understand. I sent screen shots off of what their online site showed, but that wasn't good enough & it was sent to Resolutions. Don't know who they but they never replied to me. Numerous emails sent but no resolution happened. In desperation went to local Flight Centre & in 4 days everything completed & deposit banked. Still waiting for Refund of deposit $1145 from Princess. Told 7 - 10 days now up to 12 days & counting. Cruise has always been, hoping this one will be to.