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Ozzie Heat does not work. Ordered 5 with warranty. Cost heaps and didn’t even heat a toilet space. My order number is #207216 and I contacted them twice regarding my 90 day refund. I received an email that was a joke: “Hi Kylie, On behalf of my colleague Percival. I'm very sorry to hear that the Ozzi Heat didn't work for you. After reviewing your email, I discussed your concerns with my team lead and decided to make a special exception. I convinced them to offer you a 30% refund on your order to ensure you can still enjoy our product without the hassle of returning unopened items. This way, you can benefit from our product while avoiding any inconvenience and costs associated with returns. I hope this gesture, made possible through the joint efforts of our team, helps in addressing your concerns and rebuilding your trust in us. If this offer interests you, please let me know, and we can proceed with partially refunding your order.” What a ridiculous company! Nothing but a full refund should even be considered! Don’t trust them!