PU
Pure Electric UK
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Delivery from DPD was ridiculous
Delivery from DPD was ridiculous. Was supposed to be one day delivery and ended up being 6 days. DPD claimed that Pure did not put my name or contact details on the parcel so I did not receive the one hour delivery window. When I tried to rearrange delivery, I was charged £40 after a number of error messages trying to use the app. Numerous calls and online chats to a useless customer service. Pure did not help in the slightest. I purchased 2 scooters and one had a cracked reflector. Luckily there was a spare. I would strongly recommend buying from somewhere like curry’s. Love the scooter but not a great experience.