TurnKey Vacation Rentals
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Helpful but could not solve everything
I found that the info about the property and the instructions for entering the property very helpful. Also, I appreciated that there was a real person who responded to texts. There were several issues with the property that were problematic for us. I think TurnKey was helpful in responding quickly to a blocked toilet downstairs as well as info regarding code to the hottub. They could not solve the ice machine not working. Not sure if they are responsible for cleanliness, but there were icky black spiders mashed on the walls in the small bedroom and the entry foyer. Also, the sheets for the king size bed were not big enough. Lack of air conditioning was a problem and the super loud fans were not great at night. Not clear what they have control over, but I left a review of the problems we had with the property on VRBO.