Water Babies
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Would not recommend
The water babies classes are not good value for money and the customer service is poor. We had an expectation set that we would have one tutor for the whole of our term however we had three. This made for inconsistent teaching methods and classes that were duplicated, not what you expect when you are paying this much. Photograph is noted as not permitted however almost all attending spectators walk around poolside filming or photographing the lesson. I appreciate that as a parent you want to capture this occasion but it should not be permitted without consent from all parents as their children are also in these pictures due to minimal distance between each pair when in the water. Spectators were allowed during COVID dispute is being told it was not and when questioning this with the staff we were told they did not know why the spectators had been allowed but they were there again week after week so this was clearly not communicated or just ignored. We also had another issue and the response from the team in email was appalling. I do not recommend these classes and will not be returning for another term.