Squirrel Internet Ltd
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cant fault one bit A++ Service
i cant fault the service one bit, Little background i've been with virgin media since the Yorkshire cable days back in 1995 (well my mum did for TV) then onto telewest for broadband (where i took over the billing) right upto virgin media because they always had the best speeds available. so the best part of 30 years I am not the average user of just netflix and consoles and have my own homelab setup where the best speeds available help me massively. So to the point When MS3 started building in the area I was thrilled finally true FTTP!! I looked at the choice of ISP and had never heard of any of them so was a little hesitant, But after a few messages to each I decided on Squirrel. I made the best choice! their communication is fantastic they talk to you like a real person and not just a scripted monkey, The installation went without a hitch and withing a hour of MS3 installing the ONT the service was live full speed both ways and has been rock solid, again im not an average user im a fairly heavy usage one yet no problems with speed 24/7. I did have 1 little problem with IPV6 not working for me which i thought i was setting up wrong as i don't use their router and use my own pfSense setup, A quick message over Facebook and withing a few minutes they'd realised it had been provisioned wrong and rectified it there and then, 1St this would have taken virgin media hours on the phone to sort out and 2Nd they wouldn't have even attempted to help me unless i was using their router in HUB mode as they wont help with your own setup, Squirrel straight away admitted they don't have anyone with a lot of pfSense knowledge but they'd look into it for me and boom sorted so all i can give them is 5***** I know this was a little long winded but i wanted to get the point across they are not your typical mass market ISP and actually put the effort in even for people with non standard setups so i say give them the chance and you wont regret it. Who ever it was i spoke to on Facebook Messenger i hope you get the recognition you deserve from your manager