Trafalgar Travel
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Trafalgar is worst Tavel operator for Customer Sevice
Trafalgar cancelled a trip for Canada that we had paid for in full as the borders were closed and asked us to take a credit towards our next trip. That was in 2019. We finally applied that credit for a trip to Greece and plus an additional $1550.00 on June 30, 2021. By July 31, 2021 the CDC was warning that Greece was Level Red and we should not travel to Greece. Our trip was scheduled for August 30th. We were unable to give them 30 days cancellation notice and now not only are they charging a 50% penalty they want us to take another credit. We asked if we could postpone our trip to next April and they said No. we’ve done a couple of other trips with them and I considered them to be a class act. It troubles me that they are not worried about our welfare and I have to ask “are they about to close their business?” I will never travel with them again based on how they’ve treated me and others during this worldwide pandemic!