Water Plus
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Harassed by Letters & Ignored Requests – Appalling Service from Water Plus
I am absolutely appalled by the level of service from Water Plus. For the past several months, I have been harassed with repeated letters demanding payment for a property I vacated over six months ago. Despite notifying them of this multiple times and providing all the relevant information they requested, the letters have not stopped. What’s worse is that the information in the letters is consistently incorrect, and every attempt I’ve made to get a response or resolution has been ignored. I’ve submitted all the documents they asked for, yet I’m still being chased for a bill that is not mine to pay. This has caused needless stress and wasted time, and it’s completely unacceptable. Water Plus’s failure to update their records or even acknowledge my communications shows a total lack of professionalism and basic customer care. I strongly urge anyone thinking of using Water Plus to think twice. Based on my experience, they are disorganized, unresponsive, and seem more interested in sending threatening letters than resolving genuine customer issues.